Alteva is Here to Help

Don't worry about downtime, we have the fix

We have included several support pages in this section to make it easy to find the solution you need. If you are looking for immediate assistance, please call the customer service line below, or use this form and we'll respond to your request.

Customer Service for Billing Information, Subscribe/Change Service

Hours of Operation: Lobby - 8 a.m. to 5 p.m. Monday - Friday

Phone Hours: 8 a.m. to 6 p.m. Monday - Friday

(845) 986-8080 - Warwick, Florida, Pine Island, NY
(845) 956-8080 - Middletown, Scotchtown, NY
(973) 764-8080 - Vernon, Upper Greenwood Lk., Franklin Boro, NJ
(800) 952-7642 - Out of area

Helpdesk for
Internet and DIRECTV

Phone Hours:
8 a.m. to 7 p.m. Monday - Friday
8 a.m. to 3 p.m. Saturday

(845) 986-8080 - Warwick, Florida, Pine Island, NY
(845) 956-8080 - Middletown, Scotchtown, NY
(973) 764-8080 - Vernon, Upper Greenwood Lk., Franklin Boro, NJ
(800) 952-7642 - Out of area